Contact Us
Get In Touch
We're here to help with any questions you may have about our children's clothing products, orders, or policies. Please don't hesitate to reach out through any of the methods below.
Customer Service Hours
Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM EST. We strive to respond to all inquiries within 24 business hours.
Contact Methods
Physical Address:
Casual Place
197 Lee Ave
Brooklyn, NY 11211
Phone:
+1 718-384-5359
Email:
[email protected]
Order Inquiries
For questions about an existing order, please include your order number in your communication. This helps us provide faster and more accurate assistance.
Product Questions
If you need information about sizing, materials, or care instructions for our Trousers, Casual Clothes, Vests, One-Piece Dresses, or Short Sleeve Suits, our team is happy to help.
Returns Assistance
Please refer to our Returns Policy before contacting us about returns. If you still need assistance, we'll guide you through the process.
Business Inquiries
For all other business-related matters, please use the contact information above and specify the nature of your inquiry in your message.